Privacy Policy 2018-04-09T12:36:44+00:00

Privacy Policy

The Coco Charter Seychelles Privacy Policy includes what information we store and what we do with it.

Data Controller and Owner

Coco Charter Seychelles Pty. Ltd.
Eden Island Plaza Shop 52
Mahe, Republic of Seychelles
Co. No. 8421929-2

Personal Information

This refers to information that identify you and other members of the crew, like forename, surname, telephone number, postal and email address, country, state, ZIP/Postal code, address and other types of data. We may also request information about your travel details, preferences, special needs, disabilities, dietary requirements, etc. These information is collected when you contact us, send us inquiry or make a booking.

How do we use Personal Information?

All Personal Information is collected in order to provide our services.

We may disclose the Personal Information to our Business Partners, which act on our behalf. To provide you all range of our services we may acknowledge the Service Providers about your Personal Information (this relates to flight agencies, insurance company, administration, customer care, marketing, risk assessment, security, business management, etc.).

Sensitive Personal Data, such as your health, preferences, special needs, disabilities, dietary requirements, religion, etc., are collected only with your permission in order to supply you with the highest standard services. This Information may be disclosed to the insurance company, agents and medical staff in case of events when we act for the best interest of all crew members and their health.

Legal Action

The Personal Information may be used for legal purposes in Court or in the stages leading to possible legal action arising form failure to comply with the contract.
Also for immigration, security or anti-terrorism purposes it might be obligatory to provide the Personal Data upon request of the Government or Public Authorities.

Marketing Material

Once you share with us your Personal Information we may contact you in order to present you our offer, new products, goods and services. All e-communications give the opportunity to cancel receiving such Marketing Material.

Your rights and duties

You have a right not to agree to our Private Policy, what is unequivocal with lack of possibility of booking the charters.
You have a right to request a copy of your Personal Information from our Data Base (for which we may charge a fee) and update it or correct in case of any inaccuracies.
You have a right to contact us in order to suspend or remove your Personal Data from our Data Base.
All members of the crew are responsible for being aware of the content of our Privacy Policy.

Cookies

Our website use Cookies to measure site usage and keep track of the clients’ personal preferences. You can refuse cookies by setting your web browser on special mode. This however can cause that some of the facilities would not be available.

Monitoring and Security

The Personal Information is used only in operating offices and in other places where our Business Partners are located.
All data is kept for the time necessary to provide the services or stated by the purposes outlined in this document.
To ensure the highest standards and to improve our services all telephone calls may be recorded. All recordings are our sole property and can be maintained as long as reasonably necessary.
We have taken all steps to protect your Personal Information and to ensure that all data is safe and not available for the unauthorized third party.

Changes to Privacy Policy

The Coco Charter Seychelles reserves the right to make changes to this Privacy Policy at any time. These changes will be posted on our website and/or will be available upon request.